Resolved -
This incident has been resolved.
Sep 14, 04:15 UTC
Update -
We are continuing to monitor for any further issues.
Sep 14, 04:15 UTC
Monitoring -
We have identified the root cause of the missing pages in search results and mitigated any further impact. However, some pages may still not show until the re-index is complete.
We are continuing to monitor this closely.
Sep 12, 06:06 UTC
Identified -
We have identified the issue and have turned off the faulty feature flag. The team will reindex affected documents to ensure they start appearing in search results.
Sep 11, 11:06 UTC
Update -
Update: We are actively investigating the issue where some documents are missing from search results because the permissions configuration is not being correctly passed to the downstream indexer, resulting in restrictive search outcomes.
Sep 11, 08:30 UTC
Investigating -
We are investigating reports of complete list of documents not appearing as part of Confluence Search results. We will provide more details once we identify the root cause.
Sep 11, 07:24 UTC